Staff Focus: Kari Massengill, surgical coordinator
When preparing for surgery, Kari Massengill is the point person for patients and families, providing them guidance and helping to prepare them for the next step in their road to recovery.
As surgical coordinator for Dr. Curcione, Kari is responsible for coordinating pre-operative tests and exams and scheduling surgeries. Having worked with Dr. Curcione and his staff for the past five years, Kari has formed friendly relationships with patients and serves as an advocate for patient care.
“When patients call or come to see me, it usually means their pain has increased and non-surgical options are not effective,” said Kari. “It’s time for surgery, and that can bring fear and anxiety along with it. I try to reassure them and walk them through the process, one step at a time.”
For Kari, the best part of her job is when they return: “When patients return following surgery, they always tell me two things – ‘I wish I hadn’t waited so long and I’m no longer in pain. That’s what we like to hear.’”
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